The New York Times just reported that my flying nemesis, Jeff Smisek, has resigned as CEO of United Air Lines, along with two other senior UAL officials. The reason? A federal corruption investigation “into whether the airline had improperly sought to influence senior officials at the Port Authority of New York and New Jersey.” Read more from the NYT here.
I had a feeling something was different just this past weekend when my round trip from Hartford, CT to Portland, OR went off without a single delay. Let’s hope that under new leadership we no longer have to endure Jeff’s cameos on the airplane videos and that United will hire some more human beings to make the skies “friendly” again.